WordPress Service Plans
The same monitoring foundation on every plan. The difference is who takes action.
What every plan includes
Every RadiateU plan runs on the same maintenance and monitoring platform—so your site stays updated, visible, and accountable. From there, you choose how hands-on you want to be.
- WordPress core, theme, and plugin update management
- Visual regression testing to catch surprise layout changes
- Uptime monitoring with downtime detection
- Vulnerability alerts and security scanning visibility
- Monthly site health reporting
- Backup coverage for recovery confidence
Signals vs. action
All plans provide the “check engine light.” Managed plans include the mechanic—someone actively monitoring, investigating, and fixing issues without you having to ask.
Starter
Automated care for low-complexity sites. Perfect when you have technical capacity in-house (or at your agency) to review alerts and decide what’s next.
- Automated updates + monitoring + reporting
- Visual regression testing for update confidence
- Best for brochure sites and basic lead-gen
- Support hours available when you need help
Starter is visibility-first. You request intervention when something needs attention.
Managed
We monitor and respond. For business-critical sites where downtime, failed updates, or vulnerabilities can’t sit in a queue.
- Proactive monitoring and investigation
- Response to downtime, update failures, and security issues
- Manual updates and rollback when needed
- Best for ecommerce, memberships, and higher-risk sites
Managed is action-first. We’re accountable for site health, not just alerts.
Managed Plus (Annual)
Proactive management plus included support time. Designed for teams who want predictable budgeting and fewer “can you quote this?” moments.
- Everything in Managed
- Included annual support time for updates and requests
- Priority coordination
- Privacy Policy Review and Management
- Priority coordination
Plan comparison
| Feature | Starter | Managed | Managed Plus (Annual) |
|---|---|---|---|
| Automated core/theme/plugin updates | ✓ | ✓ | ✓ |
| Visual regression testing | ✓ | ✓ | ✓ |
| Uptime monitoring | ✓ | ✓ | ✓ |
| Vulnerability alerts + visibility | ✓ | ✓ | ✓ |
| Monthly reporting | ✓ | ✓ | ✓ |
| Proactive investigation + response | — | ✓ | ✓ |
| Annual Site Audit | ✓ | ✓ | |
| Fix failed updates / rollback when needed | By request | Included | Included |
| Security issue triage + mitigation | By request | Included | Included |
| Included support time for content/small requests | — | — | ✓ |
| Annual Site Audit Consultation | — | — | ✓ |
| Legal Policy Service and Review | — | — | ✓ |
Here’s a quick, scannable view of what’s included at each level. (We can tailor recommendations based on your site’s complexity and risk.)
Note: Content edits, new features, and project work aren’t included in plan scope unless specifically listed. Support hours (or project estimates) cover those requests.
Simply put…
Starter is well-suited for:
- Small brochure or basic lead-generation sites
- Sites with low to moderate complexity and limited custom functionality
- Sites with minimal reliance on licensed plugins
- Organizations with higher tolerance for delayed response to issues
- Agency-managed sites where the agency has in-house technical expertise and uses RadiateU’s infrastructure, monitoring, and notifications while handling intervention internally
- Clients or agencies comfortable reviewing alerts and submitting support requests when hands-on assistance from RadiateU is needed
Managed is well-suited for:
- Ecommerce or payment-processing sites
- Membership sites or areas with login-required content
- Sites using advanced plugins or custom features
- Businesses that need fast, hands-on help or proactive monitoring for issues
Still Not sure which plan fits?
Tell us what your site does, how quickly issues need to be resolved, and whether you have technical staff. We’ll recommend the right tier—without the fluff.
Premium plugin licensing policy
Premium plugins require valid licenses to receive updates and vendor support. If a plugin isn’t licensed, it becomes a documented risk factor—because we can’t safely apply updates until licensing is in place.
If you’d like, we can purchase licenses on your behalf. Otherwise, licensing remains with the client or agency.
FAQ
Do all plans include the same monitoring tools?
Yes. Every plan runs on the same monitoring and reporting foundation. The difference is whether RadiateU is responsible for acting on issues (Managed/Managed Plus) or whether you request intervention (Starter).
What if my site has premium plugins?
No problem—just make sure premium plugins are licensed so updates can be applied reliably. We can coordinate or purchase licensing if you’d like.
Are content updates included?
Content updates and site edits aren’t included in the plan scope unless explicitly listed. They’re a great fit for support hours or a small scoped request.